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Empowering companies to stand out with customer experience

Omni-Channel Messaging

Are you realizing the potential of talking to customers on every channel they use?

Talk to your customers on your Website, on Facebook, WhatsApp, text message (SMS), Telegram or others.

People spend more time messaging on their phones than on any other activity. Customers prefer talking to brands that offer messaging channels for sales and support. What are you waiting for? Get yourself there NOW.

One Tool. All Channels.

With ROBO.AI, you can respond to incoming customer questions using one single tool with a modern interface. It allows you to communicate with your customers via a website, an app or the messaging channels that they are used to.

connect-channels

Conversational AI

With ROBO.AI, you can introduce a bot that automates whole conversations with your customers. Start small with a FAQ bot, and quickly expand to Sales and Customer Support.

Chatbots

Your customers can talk to your company through the channels that they use every day: your website, Facebook Messenger, WhatsApp, Skype or others. A ROBO.AI chatbot can start the conversation and try to answer their questions or fulfill their wishes. If at some point, human support is required, we can escalate to a real agent.

Voicebots

A voicebot can answer the phone for you and guide your customers through an incredible experience. Answer questions about your products, make appointments, track orders and much more.

The Platform

The ROBO.AI platform connects customers with organizations through the web and messaging channels.

ROBO.AI

Messenger

  • Multi-Channel Customer Service Messaging
  • Agent console for handling customer chats
  • Video Calls (closed beta)
  • Robo Talk concept: Agent + Bot collaboration

Conversational AI

  • Dashboard Analytics
  • Multi-Channel bot configuration
  • No code bot development (Studio)
  • Simple FAQ bots and flows
  • Proactive Learning - Speed up bot maintenance up to 90%
  • Handoff to Agents (with Conversational AI)

Bot Sdk

  • Complex high-quality bots
  • Integrations with several other systems (e.g. CRM, Customer Service, etc)
  • Multi-language bots
  • Bot development with code (Text Files + Python code)

Why ROBO.AI?

ROBO.AI is not just yet another messenger platform or a chatbot platform. We have an AI-first complete communication platform. We built tools that are unique on the market and enable developing and maintaining high quality chatbots. For a better user experience.

Pro-Active Learning

Our system is pro-active in the learning process.
Save 80% costs while continuously improving your digital assistant.

Data-Driven Conversation

Build a sales bot for your product catalogue in days, not weeks.
It scales even if you have 1 million products.
Increase sales by offering a sales bot on multiple channels.

Bot 2.0

Are you tired of click bots and bots that seem more like glorified menus?
Build a bot that offers a real conversational experience.

Industry Solutions

We have solutions specific to different industries. There’s no need to start from scratch. Let’s build something together in few weeks.

Generate leads by engaging with your visitors in conversation. Help them find the right car or service partner. Improve your customer service and save costs.

Enabling Digital Insurance. With the ROBO.AI digital insurance solution, you can offer a full digital experience for the entire insurance value chain.

With the ROBO.AI Data-Driven Conversation ®, we make possible to create a conversational experience that scales.

Contact us for a demo