All Case Studies

    Space Operations

    OCAI Next Generation — Multi-Agent LLM Assistant for ESOC Mission Operations

    A production-ready multi-agent LLM assistant for the European Space Agency's mission operations at ESOC — grounded answers with verifiable citations.

    Client

    European Space Agency (ESA)

    Industry

    Space Operations

    Date

    2024–2025

    15

    Institutional sources

    20

    Missions at ESOC

    Hours→Min

    Time to correlate

    The Challenge

    During spacecraft anomalies, operators had to cross-reference live and historical telemetry, dense Flight Operation Procedures, and anomaly databases by hand. ESA already ran OCAI 2.0, which supported decision making with semantic search across 15 institutional sources — but the sheer volume still forced lengthy manual analysis, inflating Mean Time to Resolution. The goal was to add AI capabilities on top of what already worked.

    Our Solution

    We built OCAI Next Generation (NG): a multi-agent assistant layered onto the mission-operations workspace. It synthesizes information from telemetry, Flight Operation Procedures, anomaly databases, logs, JIRA and ARES into grounded answers — every response cites the ESA documentation and telemetry it is based on, so operators can verify each conclusion.

    Inside the Project

    The starting point: OCAI 2.0 — one query, results grouped source by source, with no synthesis.
    01The starting point: OCAI 2.0 — one query, results grouped source by source, with no synthesis.
    Before OCAI-NG: the IOA platform indexed the institutional sources, but everything downstream of the search server was keyword search.
    02Before OCAI-NG: the IOA platform indexed the institutional sources, but everything downstream of the search server was keyword search.
    OCAI NG: a multi-agent assistant layered onto the mission-operations workspace — grounded answers with verifiable citations.
    03OCAI NG: a multi-agent assistant layered onto the mission-operations workspace — grounded answers with verifiable citations.
    The OCAI-NG MVP component architecture — what already existed, and what we built new for OCAI-NG.
    04The OCAI-NG MVP component architecture — what already existed, and what we built new for OCAI-NG.

    Results

    Telemetry-to-procedure correlation dropped from hours to minutes

    Reduced hallucination risk — every response cites ESA documentation and telemetry

    In use across 20 missions at the European Space Operations Centre

    Adoption and time-to-answer tracked mission by mission

    Multi-Agent SystemsLLMMission Operations

    Facing a similar challenge?

    Let's talk about how we can deliver measurable results for your organisation.

    Get in Touch