Chatbots
Insurance Advisor Bot
Chatbot developed for an insurance company in order to help customers understand their options.
Client
Insurance company
Industry
Insurance
Date
19.07.2022
+35%
Journey completion
24/7
Advice available
Higher
Lead quality
The Challenge
Prospective customers dropped out of the online journey because insurance products were hard to compare and understand without speaking to an advisor.
Our Solution
A conversational advisor guides customers through their needs in plain language, explains coverage options and hands qualified leads to human advisors at the right moment.
Results
Guided, jargon-free product explanation
Higher completion of the online journey
Better qualified leads for advisors
Consistent, compliant advice
Facing a similar challenge?
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