AI in Ecommerce: Revolution in the Making

This time we’re talking about the impact of AI in ecommerce. And to go over it, Paulo Nunes (CEO at Two Impulse) invites Nan Zhong, an entrepreneur with vast experience in the field.

Nan is a successful tech product leader. He builds products and teams, grows businesses and people. He has spent over a decade honing skills in AI and Machine Learning, growth and ecommerce, working at transformational global tech companies such as Uber and Shopee. Currently, Nan is running his own company, advising and investing in startups, and helping them to grow.

The conversation starts right away making the connection between AI and ecommerce by taking a look at recommendation engines and the tech behind them. That’s the starting point to get an overview of how and where AI is used in ecommerce. Paulo and Nan also talk about how ChatGPT and Large Language Models affect ecommerce, as well as trying to peek into the future to speculate how the shopping experience might change.

Down the road, the focus is on the companies themselves. Questions such as if this latest AI wave will give smaller ecommerce companies a better chance to compete are brought up by Paulo. And going even deeper, Nan helps us understand how exactly AI can be applied here, from acquiring traffic to the shopping experience and even customer loyalty.

Before the end of the episode, there’s still time to have a wider view on AI and go over the dangers and risks of these technological advances. But not wanting to end the episode on a downbeat note, the pros that AI can bring to our society are also not forgotten.

As you can see, if ecommerce is on your radar, there’s a lot that you can take from this Real AI. Now. episode. Don’t miss it!

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