TELECOM
Become more efficient and customer-centric.
Main Keywords
Energy Efficiency
Customer Support
Predictive Analytics
Conversational AI
IMMEDIATE IMPACT ON YOUR BUSINESS
MAKE BETTER USE OF DATA AND TECHNOLOGY
We help you harvest the best of Data and Artificial Intelligence to automate customer interactions, continuosly collect data about them, while reducing costs with operations.
Your strategic and technical decisions will be supported by better analysis and more solid insights, which will vastly increase their positive outcome.
What we do
Customer Service Automation
Optimize multichannel customer communication through the introduction of Conversational AI. Use a Chatbot or a Voicebot to automate activities such as answering FAQs, solution of basic problems, cross-selling products and services, or call center routing. Provide 24/7 support to your customers and collect high quality data about their voice.
Energy Efficiency
Increase efficiency of your infrasctructure and data centers by taking advantage of novel our data-driven approach: analysis, better insights, real-time alerts, recomendations and predictions can help you save up to 30% energy in your operations.
Big Data Analysis
By segmenting customers and utilization forecasts, facilitating the adjustment of tactical decisions. Also by contributing to churn minimization by identifying likely churns and offers to counter them. Improving detection and prevention of customer fraud as well.
CASE STUDIES
LET US KNOW WHAT ARE YOUR CHALLENGES AND NEEDS
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